Privacy Policy

1. Introduction

This Privacy Policy explains how Story Shades By Sam (the Studio) collects, uses, stores, and protects personal data shared through our website, booking forms, and service communication channels.

2. Information We Collect

We may collect details such as your name, email address, phone or WhatsApp number, location, event date, selected service, and messages you submit while making an inquiry or booking.

3. How We Use Your Information

• To respond to inquiries and provide quotations.
• To plan, manage, and deliver photography and cinematography services.
• To send booking confirmations, reminders, updates, and deliverables.
• To improve service quality, workflow, and client experience.

4. Data Security

We apply reasonable technical and operational safeguards to protect personal data from unauthorized access, misuse, or disclosure. While we take security seriously, no digital platform can guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell personal data. Information may be shared only with trusted service providers required for operational purposes (such as communication, delivery, or hosting services), or where disclosure is required by law.

6. Cookies and Website Tracking

Our website may use cookies and basic analytics tools to understand visitor behavior, improve site performance, and enhance user experience. These tools do not grant unauthorized access to your personal files or devices.

7. Data Retention

The Studio retains inquiry, booking, payment, preview, and deliverable-related personal data for up to three months from final delivery or the last active service interaction. After this three-month period, the Studio may permanently delete or anonymize the data and associated files, except where a longer period is required by law. Clients must download and securely back up their deliverables and records before the retention period ends.

8. Client Rights

You may request access, correction, or deletion of your personal information, subject to applicable legal and contractual obligations. To submit a request, contact us using the details below.

9. Third-Party Services

Our website and workflows may include third-party tools, links, or integrations (for example, maps, communication, cloud storage, or payment services). Their data handling is governed by their respective privacy policies.

10. Policy Updates

This Privacy Policy may be updated from time to time to reflect legal, operational, or service changes. The latest version will always be available on this page.

11. Contact Information

Story Shades By Sam
Deoghar, Jharkhand, India
Email: contact@storyshadesbysam.com
WhatsApp: +91 6200449763